T & C + FAQ’s

By using traceyduncan.co.uk, also referred to as the “website”, or the “site” all visitors, referred to as “User”, “You” or “Your” are bound by these terms and conditions.

The terms “we”, “us”, and “our” refer to Tracey Duncan or TCT. This includes lessons in person and clinics, as well as the membership and clinics, camps, courses and Retreats.

Accessing this Site, attending clinics or lessons constitutes a use of the site & an acceptance to the terms provided herein.

Use of the Site

You may use the Site for lawful purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libellous, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any law.

Intellectual Property

Unless otherwise stated, copyright of all articles, blogs, information and materials found on traceyduncan.co.uk belongs solely to Tracey Duncan

You may not reproduce or redistribute the articles, blogs, information, and materials found on traceyduncan.co.uk without the express written permission of Tracey Duncan. Furthermore, the Site contains intellectual property owned by Tracey Duncan including, without limitation, trademarks, copyrights, proprietary information and other intellectual property as well as the TCT, logo, all designs, written text, graphics, other files. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site content or intellectual property, in whole or in part without our prior written consent.

Commerce

Traceyduncan.co.uk may offer goods or services (“products”) for sale on behalf of Tracey Duncan

By placing an order through Tracey Duncan you are offering to purchase a product on and subject to these Terms and Conditions. All orders are subject to availability. In order to contract with Tracey Duncan through traceyduncan.co.uk you must be over 18 years of age.

Tracey Duncan and traceyduncan.co.uk retain the right to refuse any request made by you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the Paypal account or credit or debit card used to place your order and that there are sufficient funds to cover the cost of the product(s). All prices advertised are subject to such changes. A contract between us will be formed after you have purchased a service or product through our site, bound by these terms and conditions.

Disclaimer/Release of Liability 

Use of the information contained in the videos on this website is at your own risk. Horses, horse activities and horse training can be extremely dangerous. Do not attempt any of the training techniques, methods or advice received from the videos on this website without proper supervision, safety equipment and proper facilities.

Neither Tracey Duncan, Taking care of training or traceyduncan.co.uk, its employees, agents, sponsors, or producers of these horse training videos, articles, and other visual or written material are liable or responsible for any injury, injuries, or loss that may be sustained based on use of the exercises, demonstrations, or advice for horse and horse training activities contained on this Website. If you are not comfortable with any of the exercises, demonstrations, advice, or activities contained on this Website, then do not attempt it.  The training in these videos assume that you are attending to the well being of your horse and have checked out any possible underlying medical problems. 

Guarantee

It would be irresponsible and impossible for any horse trainer to make “guarantees” because every horse and human and their combinations are different.  This creates too many variables beyond the control of what can be taught in online videos.  s.

I can grantee, a safe supportive safe to learn with your horse, with a warm friendly community. Tracey is always learning and striving to be better for the horse, and enjoys sharing them with those open to learn

The Monthly Subscription

Is a RECURRING payment, this means that you will be charged each month until you unsubscribe. Your “month” runs from the day that you subscribe through the same day of subsequent months. For example, if you join on the 5th, the next payment will be taken on the 5th of the next month, unless you unsubscribe 2 days prior to that date in order for processing to occur.

When you subscribe, you will receive an email confirmation . Do check your spam. If you do not receive it, just send us a quick email with the date you subscribed and your subscription email address.

Please may i respectfully ask that you don’t share your login with anyone.

Refunds

Will be given if there is a mistake made on tracey duncan, traceyduncan.co.uk behalf. If you have forgotten to unsubscribe in a timely manner, created a second account accidentally, or made another mistake that had nothing to do with our system/processes, there will be no refund.

You will receive a confirmation email when you cancel, if you do not receive it, it means that you were unsuccessful and should try again or contact us immediately. 

There are no refunds for Yearly Subscriptions for any reason or products brought in full.

Videos

New video content - please send requests and where possible tracey will do her best to fulfill.

The library is organized into sections to try and help it be as easy as possible to find what you are looking for.